Refund policy
At Frayo is a brand owned by KUNAL IMPORTS & EXPORTS, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You can request a return within 7 days of receiving your product. Items must be unused, in original packaging, and in the same condition as received.
Non-Returnable Items
- Personal care and cosmetic items
- Items marked as non-returnable
Refunds
Once your return is received and inspected, we will notify you. If approved, your refund will be processed within 5–7 business days.
Late or Missing Refunds
If you haven’t received your refund yet, please check your bank account or contact your payment provider.
Contact Us
- Email: kunal.importexport@gmail.com
- Address: KURUKSHETRA, HARYANA